There is a lot of talk about digital transformation in business, because if companies do not adapt to digitization, they will lose competitiveness and, in many cases, could disappear. The problem is that many of them do not know where to start facing these new challenges. Within them, and as pointed out by the multinational DXC Technology, it can be highlighted that digital innovation, IT applications or new IoT platforms are some of the points that shed light on the business digital trends that we will see in 2019.
The truth is that the digital transformation will accelerate in 2019 as companies make critical decisions on digital strategies to operate more efficiently, create new markets and customer experiences, improve business results and reinvest savings to finance a digital future.
DXC is one of the main providers of services and integrated solutions of Information Technologies believes that there are six trends that will mark the changes of IT and that organizations should take into account to boost their digital strategies for next year.
As Dan Hushon, Vice President and Chief Technology Officer of DXC Technology, says, “Business transformation is accelerating as companies make big bets for their digital strategy to achieve greater operational efficiency, to enter new markets, to redesign user experiences for its customers and achieve significant savings that can be reinvested to finance the company’s digital future. The leaders of the companies must analyze how these six trends will shape their journey towards digital transformation so that they can do well, learn quickly and move forward in 2019. “
New Trends of Digital Transformation in Business
Dan Hushon, has developed what will be the main trends in digital transformation throughout 2019.
1) Companies go after the innovation of their businesses. In 2019, companies will make more aligned execution decisions in betting on the company’s digital business. You will see new business models and technologies built from the digital. A unified digital strategy between business and IT is the only way to reduce technical deficiencies that prevent companies from experiencing digital innovation. Hushon advises companies to focus on executing a unique and well-defined digital strategy. It is about concentrating their talent, financing, operating model and executive attention in this feature.
2) Companies adopt new generation IoT platforms. As companies adapt to the digital environment, “smart things” are becoming a driving force to adopt new generation platforms throughout 2019. In short, companies will start implementing next-generation platforms that can analyze large amounts of data specific to the Internet of Things (IoT) industry and use artificial intelligence (AI) and Machine Learning to discover new developments that will allow knowing a large amount of industry-specific data through IoT to analyze and improve decision making and business results.
3) The cloud is on Edge. The IT industry continues to develop what is called “Matrix”, the intelligent and widespread IT infrastructure that goes beyond the cloud to include Edge Computing, IoT Platforms, machine intelligence, augmented reality / virtual reality or Blockchain. Companies will develop completely new ways to take advantage of the so-called “Matrix”, such as decentralized applications (DApps), which change the power of a small number of central actors to a large number of participants. In addition, there will be a shift to event-driven applications and serverless architectures, which allow very small and specific applications to run in lightweight environments such as pocket devices or wearable. The objective is none other than to put all intelligence, and us, closer and closer to the data.
4) Companies enter the era of Information Technology. As Dan Hushon says, the use of information will become a central competence in 2019. Companies working with ICT environments are already seeing that artificial intelligence and Machine Learning can improve their service offerings and generate new sources of income. However, these are only achieved with the algorithms, the orchestration of models, the data and the appropriate infrastructure.
5) Redesign user experiences with stricter privacy standards. The GDPR has changed all the concepts and is that the breach of this European regulation can ruin the ability of a company to operate worldwide. Companies must have a clear strategy for managing customer data and processes that range from customer service, sales, and marketing, to transaction processing and product research and development. Companies should consider changes in their data environments, especially in marketing databases, demand generation systems and customer relationship management systems.
6) Companies begin to close their data centers. Finally, the vice president and CTO of DXC Technology ensures that the data center of companies is becoming less relevant as data and business processing are in the cloud. Little by little, the data centers will become virtual compartments in several multi-tenant public clouds and, therefore, will be closed except for their mainframe workloads. The mainframe workloads will be migrated to specialized data centers that will be used to a great extent until they also disappear. Therefore, in order to operate more efficiently and obtain more value from their data, companies are changing the workloads of their main public cloud providers, which have a massive bandwidth and strategically located data centers.